Friedman's Home Improvement

At Friedman’s Home Improvement, we are committed to protecting the online privacy of visitors to our website. This policy applies only to the Friedman’s Home Improvement website. This policy does not cover any interaction you may have with Friedman’s Home Improvement by telephone, postal mail, or other offline communications. The purpose of this policy is to inform you about the types of information we gather when you visit our website, how we may use that information, and how we disclose it to third parties.

Our website may contain links to other websites. We have no control over the privacy practices or the content of any of our business partners, sponsors or other websites to which we provide links from our website. You should check the privacy policy of the website sponsor when linking to other websites.

1. Information That We Collect

Personal Information
At various locations on our website, such as in registration forms, sweepstakes or contest entries, surveys and polls, we may request that you supply us with “personal information” such as name, email address, mailing and shipping addresses, and home or work telephone number. You will always know when we are collecting personal information, because we only collect personal information when you voluntarily submit it using our online forms. Howevwer, you do not have to provide us with any information to visit our websites. If you choose to provide us with personal information through our website, we will collect and retain that information.

Non-Personal Information
When you use our website, we may also collect “non-personal information” which is information that by itself cannot be used to identify or contact you, such as demographic information (your age, gender, income, education, profession, zip code, etc.).

2. How We Use Collected Information

Our Services and Websites
We use personal information to communicate with you and to allow you to participate in online contests, surveys and receive direct-mail offers.

Email Communications
If you send us an email with questions or comments, we may use your personal information to respond to your questions or comments, and we may save your questions or comments for future reference. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service that involves email communications or you otherwise consent to being contacted by email. There may be times when you will have the opportunity to subscribe to an email list that will send information about our services to your email address. However, we will provide you with the option to change your preferences and opt-out of receiving those communications. You may request at any time to not receive email from us by clicking the “unsubscribe” link which is included at the bottom of any email that you receive from us or by contacting us at unsubscribe@friedmanhome.com. If you unsubscribe, we will make reasonable efforts to discontinue these email communications as soon as possible.

3. Disclosure of Information to Third Parties

Except as specified in this Policy, we do not share your personal information with any non-affiliated third party without your permission.

4. Security of Collected Information

The security of your personal information is important to us. We maintain physical, electronic, and procedural safeguards to secure personal information. However, “perfect security” does not exist on the Internet, and there is always some risk in transmitting information electronically. The personal information we collect is stored within databases that we control. We use security measures consistent with industry standards, such as firewall and encryption technology, to protect your information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

5. Accuracy of Collected Information

Any questions you have regarding our Privacy Policy should be directed privacypolicy@friedmanhome.com. You can also write us at:

Friedman’s Home Improvement
Attn: Information Services – Web Privacy Policy
4055 Santa Rosa Ave
Santa Rosa, CA 95407

After receiving a request to change your information, we will make reasonable efforts to ensure that all of your personal information stored in databases we actively use to operate our website will be updated, corrected, changed or deleted as soon as reasonably possible. It is not technologically possible to remove each and every record of the information you have provided to us. A copy of your personal information may exist in a non-erasable form that will be difficult or impossible for us to locate.

This policy is effective as of February 1, 2007. We reserve the right to change this policy at any time, and will post any changes to this policy as soon as they go into effect.